Investor Relations (IR) app for iPhone, iPad and Android – theIRapp™

FAQs

I.         General Questions About APPrise Mobile

II.        theEMPLOYEEapp

III.       theIRapp

IV.        theCOMMSapp

V.         theCONFERENCEapp

VI.       Subscriptions and Cost

VII.      Uploading files and the APPrise Mobile Content Management System

VIII.    Upgrades the APPrise Mobile Platform

IX.        APPrise Mobile Partner Program

X.         Technical Questions Regarding the APPrise Mobile Platform

XI.        Customer Care

 

 

 
I. GENERAL QUESTIONS About APPrise Mobile Top

1. What is APPrise Mobile?

APPrise Mobile is a business-to-business/enterprise native app platform-as-a-service (PaaS) that enables organizations to effectively communicate via mobile.  Developed by communications professionals looking to fill a technological void in the communications industry, APPrise Mobile allows any organization that has defined and targeted audiences to have direct access to these important individuals through their iPhones, iPads, Android and other mobile devices.  Through its turn-key platform, within only a few weeks any company can have their own branded app available on Apple’s App Store and Google Play. APPrise Mobile’s products facilitate bring your own device (BYOD) programs and allow companies to send critical information via mobile in a secure environment.

APPrise Mobile offers its platform through product lines that include: theIRapp®, for public companies to push information to their investors; theEMPLOYEEapp™, for secure employee communications; theCOMMSapp™, for external communications; and theCONFERENCEapp™, for investor, analyst and other conference and event communications.

2. What do I need to do to get a communications app for my company?

All you need to do is provide APPrise Mobile with a high resolution jpeg image of your corporate logo or other graphic elements and sign a subscription agreement.  In less than 3 weeks your communications app can be available on Apple’s App Store and Google Play.  You can do this by contacting our Customer Care Department at CustomerCare@APPrise-mobile.com.

3. How long does it take for my app to go live on Apple’s App Store and Google Play?

Once we have your high resolution logo or other graphic elements and we have verified that you are authorized by your company to create a communications app on its behalf, your company app will be submitted to Apple and Google for approval. This process can take up to three weeks.

4. Why should I have my communications content optimized for mobile devices?

There presently are more than 6.7 billion mobile devices in use worldwide. As individuals become more dependent on mobile devices for their consumption of information, they will require that a company’s content be easily viewable and easily navigable on the mobile device.  Moreover, the operating system of mobile devices is very different than personal computers.  Therefore, the native apps by APPrise Mobile provide the best user experience as they were developed for the native mobile OS.

5. What other companies have communications apps?

To see a complete list of the many apps developed by APPrise Mobile, you can search “theIRapp, LLC” in Apple’s App Store and the Google Play for Android devices.  There you can download for companies such as Colgate Palmolive, TIM Participacoes S.A., Campbell’s Soup, SodaStream, Edwards Lifesciences, ITT Corp, Marathon Oil, Unilife and many others.

6. How is APPrise Mobile different from other mobile applications for communications?

As far as we know, there is no other turn-key communications native app building technology platform on the market.  The reason for this is thatAPPrise Mobile was created by communications professionals consultants along with IT professionals (not just web developers) with decades of PR, IR, social media and marketing consulting experience. They understand from the company perspective how information needs to be disseminated and how it is being consumed.

To the extent other communications apps presently exist, they have been created by independent application and website development companies that require significant input, time from company management and money in order to create a communications app.  In many instances, they are directly tied to the company’s corporate website and therefore require involvement from web developers and a company’s IT department. APPrise Mobile is completely independent of a company’s website and requires no IT or web developer involvement.

Also, APPrise Mobile is available for the iPhone, iPad and Android mobile devices – presently more than 90% of the entire mobile market.

For a company to have its very own communications app, all APPrise Mobile requires is that a company provide a high resolution jpeg image of its corporate logo or other graphic elements and sign a subscription agreement. Within 3 weeks, the app is live across all three mobile platforms.

7. How do individuals know that a company's communications app is available for download?

Every company that subscribes to APPrise Mobile has a different approach to marketing the app to their respective constituents. Many issue press releases or send out a blast email to their various databases with a link to download the app.  In addition, as part of their press release “boilerplate,” it is recommended that companies include the links to the App Store and Google Play so individuals following a company can download the app.

As part of its marketing assistance program, once a company subscribes, APPrise Mobile provides a welcome package that includes sample press releases and ways to market the company’s communications app.

For privately hosted communication apps, such as theEMPLOYEEapp, APPrise Mobile recommends utilizing HR or internal communications champions to encourage employees to download the app as well as traditional methods of communication, such as posters, flyers and email.

8. How do I know when someone downloads my company’s app?

APPrise Mobile provides its subscribers with analytics including download statistics and Google Analytics. Once a company subscribes they will find this information in their company’s content management system (CMS).  Advanced analytics are also available that analyze how specific individuals are utilizing the app.  It allows for an understanding of what content individuals are viewing and how long they are spending on the content.

9 . Can the app be shared from a mobile phone or tablet?

Yes. APPrise Mobile allows any user to share all content, though a company may opt to disable the sharing functionality. Through “sharing” functionality, anyone that has downloaded a company’s app can send a link to download the app to their friends or colleagues at any time.  It can be emailed, or posted to Facebook, Twitter or LinkedIn. Sharing functionality can be disabled if it isn’t desired.

10. How does APPrise interact with a company's corporate website?

APPrise Mobile is independent from the corporate website.  Of great importance is that the creation of an APPrise Mobile app does NOT require any involvement from a company’s web developer or IT department. When a company subscribes to APPrise Mobile, they receive a content management system (CMS) tool through which they are able to simply upload all of their content.  If desired, a company can include links to web pages.  To access this content, an Internet connection is required.

11. Do I need to involve my web developer or IT department?

No. APPrise Mobile is completely independent from the website and does NOT require any involvement from a company’s web developer or IT department. When a company subscribes to APPrise Mobile, they receive a content management system (CMS) tool through which they are able to simply upload all of their content.

12. Can I customize my communications app to look like my website?

When APPrise Mobile creates your company’s app, we will use the color scheme from the logo and other graphical elements that you provide us. Keep in mind that APPrise Mobile is a turnkey solution and therefore the cost of APPrise Mobile is significantly less than what it would cost to hire a developer to create a customized communications app for your company. As a result, we are not able to modify the look and feel of the current version of the app. However, based on your input, we will continuously be upgrading the app both from a functionality as well as design perspective.

13. What products does APPrise Mobile currently offer?

APPrise Mobile currently offers a number of products, including theIRapp®, for public companies to push information to their investors; theEMPLOYEEapp™, for secure employee communications; theCOMMSapp™, for external communications; and theCONFERENCEapp™, for investor, analyst and other conference and event communications.


II.  theEMPLOYEEapp Top

1. What is theEMPLOYEEapp?

theEMPLOYEEapp™ is a native app technology platform for internal and employee communications. With a robust user interface and easy-to-use content management system (CMS), theEMPLOYEEapp integrates with a company’s active employee directory or other HR information system (HRIS) and provides direct access to its employees through a mobile app.  theEMPLOYEEapp allows companies to push important information and content (multimedia and documents) to their employees instantaneously, no matter where they are located.

2. How many employees does an organization need to have to take advantage of theEMPLOYEEapp?

There is no minimum or maximum number of employees. theEMPLOYEEapp is a great tool to communicate directly with employees whether an organization has ten employees or is an enterprise with tens of thousands of employees.

3. Does theEMPLOYEEapp integrate with my company's network and systems?

No, theEMPLOYEEapp is completely independent of an organizations network and systems. The organization controls the upload and management of its active employee directory into theEMPLOYEEapp content management system via a secure FTP interface.

4. How do I upload my active employee directory into theEMPLOYEEapp?

Simply create a .CSV file of the active employee directory and upload it through theEMPLOYEEapp content management system.  We can also work with companies to have this process occur automatically through a secure FTP interface.

5. How do I ensure that the active employee directory is current?

The organization is responsible for ensuring that the most current active employee directory is uploaded to theEMPLOYEEapp content management system. Once the directory is uploaded, new employees or those who are no longer with an organization can be manually added or deleted through the content management system. To the extent an organization wishes to automate the uploading of its active employee directory, theEMPLOYEEapp technical team will work with the organization to allow this to occur.

6. Can I add in or remove employees from my active employee directory through your content management system?

Yes, you are able to view all employees in the active employee directory through the content management system and can add or delete employees.

7. How will the system know if an individual is still employed by my organization?

When an employee first downloads theEMPLOYEEapp to his or her mobile device, a registration process take place. After that, whenever the employee attempts to open the app, the system authenticates whether the employee is still in the active employee directory. If still employed, the employee will then be able to see the content contained on the app; if no longer employed, the app will remain blank.

8. Is theEMPLOYEEapp be on the public app stores?

No. It is available through a private private enterprise solution that theEMPLOYEEapp facilitates.

9. What if an employee doesn't have a company specific email address?

As with any app on the App Store or Google Play, employees must have an email address to download the app.  However, an employee need not have a company email address to have access to a company’s employee app.  So long as an employee has a unique identifier assigned to their name within the employee database (e.g. employee number), they can access theEMPLOYEEapp.

10. What if I only want a certain group of employees (i.3. Board of Directors) to see content, but not the rest of my company?

The Content Management System (CMS) allows each company to set up a “group” structure by which they can create different groups of employees and make content only available to specific groups as desired.

11. How many administrators can manage theEMPLOYEEapp?

You can have as many administrators as desired.  There will be one master administrator who controls the entire app. Secondary administrators are provided with the ability to control content for designated employees or groups of employees.

12. Can I analyze how many employees are using theEMPLOYEEapp?

Yes! All of our apps, including theEMPLOYEEapp, are equipped with Google Analytics.  Additionally, advanced analytics are available to analyze how specific individuals are utilizing the app.  This allows for an understanding of what content individuals are viewing and how long they are spending on the content.

13. How secure is theEMPLOYEEapp?

theEMPLOYEEapp has gone through rigorous security testing by an independent third party security firm. Our platform follows OWASP (Open Web Application Security Project) guidelines and uses web security best practices. theEMPLOYEEapp platform is hosted on Amazon Web Services to ensure the greatest quality of service and security.

14. How long does it take to create theEMPLOYEEapp?

theEMPLOYEEapp can be ready in less than a month once a subscription agreement is signed.

15. What if my company has a BYOD(Bring Your Own Device) policy?

theEMPLOYEEapp is compatible with all iOS and Android devices, which currently covers more than 90% of the mobile market.   In addition, since theEMPLOYEEapp is cloud-based and independent of an organization’s network, no systems integration is involved and no security issues exist.  Many organizations with BYOD policies have embraced theEMPLOYEEapp communications solution.


III. theIRapp  Top

1. What is theIRapp?

theIRapp is a turnkey mobile technology native investor relations [IR] app platform available to publicly traded companies listed on all global stock exchanges. It is the only app available for a company to optimize its investor communications for viewing and sharing on iPhone, iPad and Android devices. theIRapp is both a shareholder retention tool and a shareholder outreach tool. Companies that subscribe to theIRapp can provide information to existing shareholders wherever they are, whenever they want, regardless of which mobile device they use.

Unlike other companies offering IR apps, theIRapp was founded by investor relations professionals, is exclusively about IR apps and is located in the United States.

2. What do I need to do to get an IR app for my company?

All you need to do is provide theIRapp with your company’s ticker symbol, a high resolution jpeg image of your corporate logo and complete a subscription agreement.  In less than 3 weeks your IR app can be available on Apple’s App Store and Google Play.  You can do this by contacting our Customer Care Department at CustomerCare@APPrise-Mobile.com.

3. How long does it take for my app to go live on Apple's App Store and Google Play?

Once we have your high resolution logo, your ticker symbol and we have verified that you are authorized by your company to create an IR app on its behalf, your company app will be submitted to Apple and Google for approval. This process can take up to three weeks.

4. Why should I have my IR content optimized for mobile devices?

There presently are more than 6.7 billion mobile devices in use worldwide. As investors become more dependent on mobile devices for their consumption of information, they will require that a company’s IR content be easily viewable and navigable on the mobile device. Just as the IR section of a company’s website is now a must have, having a company’s IR content accessible for mobile will also become required.

5. How is theIRapp different from other mobile applications for investor relations?

Unlike other companies offering IR apps, theIRapp was created by investor relations and IT professionals (not just web developers) with decades of IR consulting experience. They understand from the company/issuer perspective how information needs to be disseminated. They also understand from the investor perspective, how IR content is being consumed and what investors expect from public companies.

Other IR apps have been created by independent application developers that require significant input, time from company management and money in order to create an IR app.  There are also web development companies offering “IR apps” when in fact they are not apps at all but rather optimized websites.  In many instances, these solutions are directly tied to a company’s corporate website and therefore require involvement from web developers and a company’s IT department. theIRapp is completely independent of a company’s website and requires no IT or web developer involvement.

Also, unlike other IR apps presently on the market, theIRapp is available for the iPhone, iPad and Android mobile devices – presently more than 90% of the entire mobile market.

For a company to have its very own IR app, all theIRapp requires is that a company provide a high resolution jpeg image of its corporate logo, its ticker symbol and a signed subscription agreement. Within 3 weeks, the app is live across all three mobile platforms.

6. How does theIRapp interact with the IR section of the corporate website?

theIRapp is completely independent from the corporate website.  Of great importance is that the creation of theIRapp does NOT require any involvement from a company’s web developer or IT department. When a company subscribes to theIRapp, they receive a content management system (CMS) tool through which they are able to simply upload all of their IR content.  If desired, a company can include links to web pages.  To access this content, an Internet connection is required.


IV. theCOMMSapp     Top

1. What is theCOMMSapp?

theCOMMSapp is a native app technology platform for external communications. It allows any organization that has a defined and targeted audience to have direct access to these important individuals and to optimize its communications content for iPhone, iPad and Android mobile devices.

2. What would I use theCOMMSapp for

theCOMMSapp is a very flexible platform that can be used for a variety of external communications purposes.  Below are just a few ways organizations are taking advantage of theCOMMSapp:

  • Public sector organizations
  • Business Improvement Districts (BIDs)
  • Industry tradeshows
  • Regional or local organization communications
  • Political groups
  • School organizations or clubs
  • Mobile news rooms
  • Alumni networks
  • Non-profit volunteer or donor communications

V. theCONFERENCEapp     Top

1. What is theCONFERENCEapp?

theCONFERENCEapp is a native app technology platform for hosting events and conferences. theCONFERENCEapp allows any organization to have its own app in Apple’s App Store and Google Play providing attendees access to registration details, a mobile agenda, session scheduling modules, social media integration, videos, presentations and more – all from the mobile device.

Whether you’re looking for a private (and secure) app to host a small analyst day, an investor conference or a public app for a major industry trade show, theCONFERENCEapp does it all.  Broadcast alerts and push notifications allow you to reach attendees instantaneously keeping them up to date so they don’t miss out on conference events.


VI. SUBSCRIPTIONS AND COSTTop

1. What do I need to do to get a communications app for my company?

All you need to do is provide us with a high resolution jpeg image of your company’s corporate logo or other graphical elements and fill out a subscription agreement.

2. How much does APPrise Mobile cost?

All of APPrise Mobile’s products come with a one-time set up fee, dependent on the type of product purchased.  Additionally, APPrise Mobile offers companies five pricing subscription alternatives: multi-year, yearly, semi-annually, quarterly or monthly. For detailed pricing, email CustomerCare@Apprise-mobile.com  or call 212-896-1255 and a representative of APPrise Mobile’s sales team will contact you shortly.

APPrise Mobile reserves the ability to modify its pricing without notice.

3. How can I pay for my communications app?

Payment for APPrise Mobile is by credit card, corporate check or wire transfer.

4. What will happen if my credit card expires prior to the renewal date of my subscription?

If you do not contact Customer Care with new payment information, upon your renewal date, your app may become inoperative. APPrise Mobile will make all efforts to ensure that this does not happen by contacting the person you designate on your subscription agreement.

5. If my app is turned off for failure to pay, can I reactivate it?

Yes.   However, a reactivation charge will be applied.

VII. DOWNLOADING FILES AND the APPrise Mobile CONTENT MANAGEMENT SYSTEM      Top

1. What information can I have on my company's app?

A company can post any file and as many files as it desires through its proprietary and password protected content management system (CMS). Currently, APPrise Mobile supports .pdf (Documents), .m4a/.mp3 (Audio) or .mp4 (Video) files. A company can also connect to a web link from the app.   This, however, will require an Internet connection.

APPrise takes no responsibility for files posted by a company to its communicationsapp.

2. How do I post information on my app?

When you subscribe to APPrise Mobile, you will receive a content management system (CMS) that is password protected. Through the CMS you can post any file so long as it is a .pdf, .mp3/.m4a(Audio) or .mp4 (Video) file.

APPrise Mobile takes no responsibility for files posted by a company to its app.

3. Can I categorize my files into any folder I wish?

Yes. When you subscribe to APPrise Mobile, you can customize and have as many content folders as you would like to appear in your app. Each folder can contain documents, multimedia or links to a website.

4. Do I need to post press releases on my own after they cross the newswire?

If you are a public company, no. APPrise Mobile subscribes to stock data feeds from Xignite. This data feed can be included in a company’s subscription. Through Xignite, a company’s press releases are automatically provided to any person who has downloaded a company’s app. The press releases will only appear after a company has issued a press release and it has crossed the newswire.

If a company is not a public company or wishes to add press releases on its own, so long as the press release is a .pdf file, it can be uploaded to a company’s app.

APPrise Mobile does not take any responsibility for the accuracy of information provided by Xignite.

5. Do I need to post SEC filings on my own after are posted to EDGAR?

No. APPrise Mobile subscribes to stock data feeds from Xignite. This data feed can be included in a company’s subscription. Through Xignite, a company’s SEC filings can be automatically provided to any person who has downloaded a company’s app. The SEC filings will only appear after a company has posted the filing to EDGAR.

SEC filings can also be uploaded manually as a .pdf file.

APPrise Mobile does not take any responsibility for the accuracy of information provided by Xignite.

6. Is there any size restriction on the files I can post to my app?

No. Any file type or size can be uploaded to a company’s content management system (CMS) so long as the file is a .pdf, .mp3, .m4a or .mp4 file.   It is important to note that the larger the file, the longer the download time depending on a person’s internet connectivity.

APPrise Mobile takes no responsibility for files posted by a company to its app.

7. Is there any limit to the number of files I can post to my app?

No. So long as the file is a .pdf, .m4a/.mp3 (Audio) or .mp4 (Video) file, you can post as many files to your app as you wish.

APPrise Mobile takes no responsibility for files posted by a company to its app.

8. What types of documents or files have subscribers to to APPrise posted to their app?

Subscribing companies to APPrise Mobile have posted files such as their annual reports, presentations, fact sheets, marketing collateral, corporate videos, audio podcasts, and commercials.

The sky’s the limit with APPrise Mobile. Any file type or size can be uploaded to a company’s content management system (CMS) tool so long as the file is a .pdf, .m4a/.mp3 (Audio) or .mp4 (Video) file.

APPrise Mobile takes no responsibility for files posted by a company to its app.

9. How do individuals know when I have uploaded a new file to my company’s app?

Once you have uploaded new files to your app through our secure CMS, each individual who has downloaded your company’s app will receive a “push” notification that an update has been made.  This will be via an alert (if they have requested to receive alerts) or via a number “badge” on your app icon.

Additionally, when a user goes into the app, a blue notifier dot will appear on the folder where there is new content. The same blue dot will appear on the new content itself .  Once a user clicks on that content, the blue notifier dot disappears.

10. If someone doesn’t wish to receive alerts, can they turn them off?

Yes, when an individual downloads your app, they will be asked whether or not they wish to receive alerts. Regardless of what they choose, on your company’s app icon, a “badge” will appear notifying the individual that something new has posted to your app.

11. If I am a public company, should I be concerned about disclosure issues?

Since APPrise Mobile’s products only reach those individuals who have downloaded your company’s app, it is not a mechanism for full disclosure. For public companies, any content that is posted to an APPrise Mobile product, including theIRapp, should have already been disclosed through a newswire, been filed with the SEC or made available via your company’s website.

Press releases and SEC filings are provided via the stock data feeds from Xignite.  Press releases will only post to the app after they have crossed the newswire.  SEC filings will only post to the app after they have been posted to EDGAR.

If you have questions regarding disclosure, you should contact your company’s SEC attorney.

APPrise Mobile takes no responsibility for content or information posted to a company’s app or for the accuracy of information provided by Xignite. 

12. Can I have my live conference calls or other events streamed through the IRapp?

Yes. Companies have the ability to insert into APPrise Mobile’s products the link from the webcast of the live conference call or event.  Many major conference call providers including Thomson, Shareholder.com, SNL and Wall Street Webcasters support mobile viewing.  If you are not certain if your provider supports mobile viewing, you should check with them.

VIII. UPDATES AND UPGRADES TO THE APPrise MOBILE PLATFORM    Top

1. Will APPrise Mobile be updating my company’s app?

Yes, APPrise Mobile is constantly seeking input from its subscribers, partners, prospects and those who have downloaded an APPrise Mobile app on how to improve APPrise Mobile both technically and aesthetically. We value your input and will be issuing new versions of APPrise Mobile every several months based on the feedback we receive.

2. How will I be notified of updates or upgrades to my app?

APPrise Mobile’s Customer Care department will provide you with regular information regarding updates and upgrades.  As soon as an update or upgrade becomes available, you will be notified on your mobile device through Apple’s App Store or Google Play. All you need to do is click updates on the App Store and Google Play.

3. How will individuals who downloaded my company’s app be notified of updates or upgrades?

As soon as an update or upgrade becomes available, those who have downloaded your company’s app will be notified on their mobile device through Apple’s App Store or Google Play. All they will need to do is click updates on the App Store and Google Play.  In some instances, some users may elect to have updates occur automatically, in which case they will not have to do anything in order for their app to update.

IX. APPrise MOBILE PARTNER PROGRAM      Top

1. What is the APPrise Mobile Partner Program?

Recognizing that many organizations are in contact with and provide services to public and private companies, APPrise Mobile has created its partner program whereby any organization can provide companies with our turn-key native app building platform.

2. Is there a way for my organization to make money by participating in APPrise Mobile Partner Program?

Yes, please contact a representative of APPrise Mobile by emailing CustomerCare@APPrise-mobile.com or calling 212-896-1255.

3. Can I have my company's brand included on the app through APPrise Mobile partner program?

Yes – we can customize the screen when someone launches one of our apps to reflect your company’s brand identity and the fact that your new mobile solution is “Powered by APPrise Mobile™”.

X. TECHNICAL QUESTIONS REGARDING THE APPrise MOBILE PLATFORM   Top

1. Does APPrise Mobile sit on my company's server?

No. APPrise Mobile operates on a cloud hosting provider – Amazon Web Services. Our cloud provider infrastructure is designed and managed in alignment with best security practices and a variety of IT security standards, including:

SOC 1/SSAE 16/ ISAE 3402 (formerly SAS 70 Type II) PCI DSS Level 1
SOC 2 ISO 27001
SOC 3 ITAR
FISMA, DIACAP and FedRAMP FIPS 140-2

2. Is APPrise Mobile connected to a company's corporate website?

No. APPrise Mobile is independent from the corporate website.  Of great importance is that the creation of an APPrise Mobile app does NOT require any involvement from a company’s web developer or IT department. When a company subscribes to APPrise Mobile, they receive a cloud based content management system (CMS) tool through which they are able to simply upload all of their content.

3. Do I need to involve my web developer or IT department in creating my app?

No. APPrise Mobile is independent from the website and does NOT require any involvement from a company’s web developer or IT department. When a company subscribes to APPrise Mobile, they receive a cloud based content management system (CMS) through which they are able to simply upload all of their content.

4. Is APPrise Mobile a native app or is it an HTML5 optimized mobile website?

APPrise Mobile is a native app that resides on the actual mobile device and takes full advantage of the operating system of the device.  Unlike HTML5, responsive design versions of websites, there is no need to type in a website URL into a mobile device browser.  All that is required to launch APPrise Mobile is one touch of an APPrise Mobile icon.

5. What is the difference between native apps and HTML5 optimized mobile websites?

The primary difference is that an HTML5 app is delivered through a browser on your mobile device, whereas a native app is installed directly on the device, takes advantage of the operating system of the device and therefore requires only touching the app rather than having to input a website URL.

Following are key advantages of native apps over HTML5:

- Available on Apple’s App Store and Google Play.

- Push notifications are only available on native apps.

- Natural user-familiar integration with device functions like email and social sharing cannot be replicated with HTML 5.

- Native app navigation, such as swipe gestures and movement can be achieved, but are not yet perfected with HTML 5.

- A decent internet connection is required to load a HTML 5 website. Native apps have the ability to download a smaller dataset, along with offline viewing.

- Unlike native apps which now number in the millions, the standards for HTML5 apps are not yet fully defined.

XI. CUSTOMER CARE      Top

1. How do I contact APPrise Mobile?

You can email CustomerCare@APPrise-mobile.com or call 212-896-1255 and someone will be back to you as quickly as possible

2. I am not a very tech-savvy person. Does APPrise Mobile offer any training?

Yes. APPrise Mobile has a dedicated Customer Care department to assist you in getting your app up and running. APPrise Mobile’s content management system is user-friendly making it easy to update your app from anywhere in real time. In addition, our customer care specialists are always available to answer any questions you may have. You can contact us by emailing CustomerCare@APPrise-mobile.com or calling us at 212-896-1255 and a member of our Customer Care team will get back to you immediately.

3. I am not sure if I want to subscribe just yet, but I would love to learn more. What can I do?

If you would like a live demo, email CustomerCare@APPrise-mobile.com or call 212-896-1255.